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Elgiganten Backaplan

  2. Kvi̇llebäcken Electroni̇cs Store

Reviews, get directions and contact details for Elgiganten Backaplan

Elgiganten Backaplan
Address: Backavägen 2, 417 30 Göteborg, Sweden
Phone: 077-111 51 15
Zip Code: 417 30


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
Beyond poor customer service, got a number at the desk and two guys are there not helping any customers, just chatting. so I asked for help, it was a huge inconvenience to them apparently. One asked me 'is it a quick question?' and I answered yes I just want to confirm one thing about a smart clock. He then INTERRUPTED me and said 'yes ok my colleague will help you in a minute... ' They proceeded to chat for another 9 minutes... yes I timed them. I had my little son with me and eventually I lost patience and I had to walk away. I bought the smart clock at powers instead.
I received very good help of a young sales gentleman at Mobile/PC section. He understood the issue and resolved it efficiently.
I bought a TV and the day they were going to deliver in fact just 15 minutes before scheduled time they said they are out of stock and have cancelled my order. They said I can make a new order and get delivered later but they dont have the same price anymore! Wow!!?? And finally they said their refund system take several days so I cant go out elsewhere to but a TV today with that money.
Good place for electronics.nThere are pretty good offers during summer sale
They sell North Korean products such as SodaStream brand
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