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Kronoparken vårdcentral

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Kronoparken vårdcentral
Address: Universitetsgatan 3, 656 37 Karlstad, Sweden
Phone: 054-61 69 54
Zip Code: 656 37


Opening Hours

Monday: 8:00 AM – 12:00 PM, 1:00 – 5:00 PM
Tuesday: 8:00 AM – 12:00 PM, 1:00 – 5:00 PM
Wednesday: 8:00 – 10:00 AM, 1:00 – 5:00 PM
Thursday: 8:00 AM – 12:00 PM, 1:00 – 5:00 PM
Friday: 8:00 AM – 12:00 PM, 1:00 – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info
Reviews
The worst place on earth, probably. No customer service what so ever and rude staff.
Fantastic treatment by Linn over the phone. What a star!
I am in desperate need of my doctor and have been calling every day between 8:15 and 9:00 for three weeks without getting a hold of her. At my old health centre you could send a message directly to 1177, which was very convenient. I will have to change health centre even though I live close by, which has been convenient.
The only reason for two stars instead of ONE is good call reception and occupational therapy. General medicine is a completely different five.nnThe doctor I belong to date breakdown treated me badly from the start, and has also refused to follow the specialist's recommendation for medication that was read at the health center in order to be able to have a closer follow-up and evaluation.nnI have asked to get another doctor, and that the one I was assigned should have nothing to do with my care in the future, but this was denied. If you contact her via message on 1177, you get a response that you will return to the doctor's phone time 8.15-9.15, but my doctor does not open the line until 5-10 minutes after her phone time, the 2-3 days per week she is on site.nnThe most annoying thing, however, is that I tried to get hold of my doctor during the whole of last week, when she was free and I did not get an appointment with any other doctor, because it was sports break. How this will affect my access to care is a mystery to me. Today when I called I needed to make an appointment on the advice line to be told that the doctor was sick.nnHow will I be able to get care?!nnAfter this ordeal I will change health care center, but not in the middle of an ongoing case.
This health center is a joke.nnFirst I called 1177 who referred me to the health center's telephone switchboard which is open two hours a day.nI call there the next day and get a ''direct number'' to a doctor who I have to wait another day to call.nShe doesn't answer as I get a busy tone on 20 attempts and then the phone time is up.nNext I go to the health center and realize that the reception is closed and there is no one to talk to except a nurse who I knock on and am greeted rudely by.nShe refers me to the Gripen health center where they have a reception.nI go down to Gripen and have to fill out a form so that a doctor can call me.nThe doctor calls me but explains to me that I can't get help from them as I am registered with Kronoparken.nI call Kronoparken's switchboard again and am directed to the ''direct number'' or 1177's website.nI go to their website and submit a request for an appointment at Kronoparken's health center.nThey answer my request by referring me to a dentist for my problem.nnIt's about a fucking inflammation of the jawbone! How hard is it supposed to be to see a doctor?nn-Disappointed taxpayer
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