Kollahallen
739 meter
The floor can get really slippery
Reviews
Concerning: Today‘s events in the swimming pool of KungsbackannI hereby want to complain to the officials about today's incidents in the swimming pool of Kungsbacka.nWhen we entered the swimming pool with our two small children, both one year old and twins, we were expelled from the pool because we did not have adequate swimming diapers on. That's not right, because as Germans we had the German swimming diapers on. The officials at the reception should have told us before entering about special diapers. We were then told that we absolutely have to buy the swim diapers from the store in the swimming pool, otherwise we will not be able to go into the water. The over expensive swim diapers 458 SEK together, two pieces to buy. After a short fitting we noticed that they were too tight for both of our young, despite the right size. When we wanted to exchange the swimming diapers, that was not possible or the rude saleswoman did not wanted them to be exchanged. When I insisted on talking to the manager, he was supposedly in a conversation and could not get in touch to find a solution. She asked us to wait for 25 minutes. When I told her that I did not want to wait 25 minutes with our one-year-old twins in the bathroom, we went to the reception and complained there, even here we were not helped. Only after a long discussion were we reimbursed the entrance fee.nSo after 30 minutes we were not once in the water had two overpriced swim diapers which we could not return. One swimming diaper had a boy of us only briefly to the other was not put on at all and the pack in brackets foil only briefly torn open.nnI find it rather surprising and even outrageous that an exchange was not possible here, or that no one offered a solution to us.nAlso for the city, as a tourist destinations, I think it is a shame when visitors are treated that way, especially for potential tourists who might come back.nnThat's why I'm complaining here. We also have the invoice for the purchase of the two swimming diapers. Maybe you can help me at this point. We are happy to return the two unused swim diapers see annotated pictures pictures in the swimming pool.nI have also forwarded this mail to the mayor of Kungsbacka, as I find it a shame that they deal with tourists and guests in the depicted way.nAs you can imagine, our two twins Carl and Oskar found the whole situation only semi-satisfactory and it ruined our afternoon and positive image of Kungsbacka.nnBest regards and thank you for your help.
If there is ways to describe, which I hardly can find..... The staff I spoke with at this place is completely rude and narscisum. She clearly did not know what is customer's right and did not research the type of Customer that she should maintain politeness with. she even claimed that she has worker there for 5 yrs. Is that why the service never improved So this pool is only for swedish people??? And commonshe would not leave us alone. She even came into the shower room when both of my kids were naked cold, and scared of her, and she just continuously pitching herself to us. I literally had to say multiple times to asked her to leave us alone when we are half way showering with kids!! The only 1 star is for the last few staffs that I spoke with today, they deserve more respect, since they knew how to talk to people with manner and can do critical thinking.
When I learnt the pool does not have lifeguard, I could not believe it. Have never been in such a pool. According to their rules, you are swimming on your responsibility. What one can do when they happen to a heart-attack?nOtherwise, it's a nice clean pool that everyone can enjoy!
Fun for everyone. I only went in the pool area so it is all I can talk about.nnThere are multiple different pools, including a normal swimming pool with different lanes the last lane has a kids obstacle course, another two rooms have normal rectangle pools that are much smaller than the one previously mentioned and the temperature is much more warm. There is also the pool with a lot of different things such a two slides, jets of water etc. which make the experience that much more interesting.nnAdditionally, there is a big slide that you can see from the outside that people can go down. It's fun, there are multi coloured light and I would recommend trying it.nnWhile I was there the fie alarm went off and the staff felt with everything really well. First giving out hot drinks for free, then towels and then even chocolate. They eventually even offered free tickets to come once again at a different time. It was a false alarm, but it still shows how they delt with a situation that serious.nnWould definitely recommend coming here.
Good swimming pool. Nice slides. Good toddler area with good slides for little children. A little expensive. Some of the slides are odd because are below a certain height 1.65m I think so adults cannot slide down with with children.
Kungsbacka Sporthall
129 meter
Nice sports area with a judo club and multiple indoor areas for handboll or other.
