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Reviews, get directions and contact details for NM Rörservice

NM Rörservice
Address: Abborrvägen 12, 761 41 Norrtälje, Sweden
Phone: 0176-22 47 00
Zip Code: 761 41


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Reviews
Unfortunately the worst service I have ever experienced. At the beginning of the house construction everything was good and our contact was accommodating.nnLater it resulted in a large additional invoice several months after we received the FINAL invoice. When we question how this invoice can come so far after we asked for and received the final invoice, the contact person becomes extremely rude and scolds us as customers!nnThe plumbers were good but because of the extremely unprofessional and downright mean way our contact person treated us, I have, and will continue to STRONGLY advise everyone against using NM Rörservice!
When we hired NM pipes, they changed their message and pretended that previous statements had not occurred/were anything different.nnWe received threats about the bailiff when they no longer felt they had to follow previous agreements: they had promised the inspector to submit documentation/self-inspection of their work before we as customers would pay, but then called me to say that I would not receive any, if I could not justify why I should be entitled to one, and that they might instead send me to the bailiff.nnThey did not care to see written answers from BKR that oppose NM pipes' own claims regarding BBV & safe water. They also did not want to see the statement from the inspector when I spoke to NM and tried to tell them that there were several question marks in the implementation of the work. They have also said ugly things about me, the inspector, and blurted out racist comments about other craftsmen.nnThey tried to hide the damage they caused, and then claimed that they were not responsible for it - motivated by the fact that the previous construction was fraudulently built false & disputed by 2 different inspections and responses from BKR.nnThey have never answered questions in writing, even though we requested it - but only by phone.nnAfter a lot of pressure, we received a certificate after 2.5 months where they claim that everything was done correctly and that they take responsibility if any problems arise in the future.
NM pipe service saved the holiday. Had an old hydrophore in the country that needed some care. Called in the morning and Tommy came out at lunch. Went through everything and gave a lot of suggestions on what could be done and what should be done. We agreed on a design and everything was ready in four hours. Excellent service, good advice and a fantastic result.nnHighly recommended…
Our frequency converter did not heat the water and turned off the pump. We could get it to start by restarting the frequency converter. It sometimes worked for several days and then turned off again. Sometimes it would turn itself off and sometimes it had to be started manually. Contacted NM pipe service and they sent a guy here to see what was wrong but he could not find the fault. He said to call again when there is an error message on the display but we said it never does when the pump turns off. Cost us 1500 SEK without the fault being identified. 1.5 hours + work truck. The fault was probably as simple as the settings in the frequency converter that needed to be adjusted. Took 3 minutes for a non-professional to find the fault and cost us a coffee with homemade cinnamon buns. Not happy at all with NM pipe service. I am not saying that they are not good at other tasks but they failed miserably with this one.
Fast, accessible and pleasant to have and deal with. Work well done!
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