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PMU Second Hand

  2. Kärra Thri̇ft Store

Reviews, get directions and contact details for PMU Second Hand

PMU Second Hand
Address: Tagenevägen 55, 425 37 Hisings Kärra, Sweden
Phone: 031-375 65 00
Zip Code: 425 37


Opening Hours

Monday: Closed
Tuesday: 12:00 – 6:00 PM
Wednesday: 12:00 – 6:00 PM
Thursday: 12:00 – 6:00 PM
Friday: Closed
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

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Reviews
PMU Second Hand is a great shop with high-quality items that look almost new. They don’t keep broken or damaged products, which I really appreciate. However, they do not offer refunds if you want to return something, so check carefully before buying.
Well filled second hand shop with good prices and a little café
AVOID THIS SECOND HAND!nI bought a vacuum cleaner after the staff confirmed that it was in good condition and working. I didn't have time to test it when I bought it, but when I came back the next day and asked to try it before I left the store, it turned out that it didn't work. I therefore asked about the possibility of an exchange or refund and was informed that the store does not offer open purchases, which I understand.nnWhen I then got to speak to the department manager Cecilia, I was treated with a very problematic attitude. Her tone was derogatory, mocking and disrespectful. During the conversation, it also emerged that the vacuum cleaner was not actually considered to be in good enough condition to be sold and that it was intended to be thrown away. Even though it was in the store with a price tag and was sold to me without that information. This is unacceptable and very unprofessional treatment and a serious lack of transparency.nnAVOID THIS SECOND HAND STORE!
Visited the store for the first time on 25/2. A friend of mine had bought a vacuum cleaner the day before, and one of the staff assured me that it was in good condition and working as it should. Unfortunately, it turned out that it was not working at all.nWhen my friend contacted the manager, she was met with a very unprofessional treatment. The manager was condescending, rude and had a mocking tone throughout the conversation. Instead of handling the situation objectively and impartially, she was completely determined that her colleague could not have done anything wrong. There was no willingness to listen or try to solve the problem in a respectful way.nAs a customer, you expect a professional and service-oriented treatment, especially when there is a problem with a product. Unfortunately, this visit did not live up to that at all.
Refrain from shopping here. Unpleasant department manager Cecilia and very poor service. I recommend Reningsborg Second Hand in Angered instead, where the service, quality and selection are significantly better.
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