Renton Vattenrening AB

Possibly the worst company I have dealt with. They are great when they want to sell you one of their filters but if you have a problem or need a spare part they will never return your call. Their sales person Andreas told me several times he had sent stuff. He hadn’t and obviously had no intention to.nAvoid this company at all costs! Terrible!

Received good help when ordering and during installation was called quite quickly and received good answers and advice.nSince then it has not been possible to get hold of them, called 1 week ago and was supposed to be called the same day as it was urgent. Had to call again after 4 days and no one answered. Have emailed and called again on day 7 and then customer service hung up when I complained about poor treatment by the company.nSad when you experience everything well and then it gets so bad. Do not recommend these if you want help quickly, if you have good patience you can try!

Good quality of the water, quite easy to install and the support is very professional and knowledgeable.

Has very poor customer service when you need help!!!nThe instruction manuals are under all criticism and because they don't call up or let a poor switchboard operator take the hit, it can get crazy, which happened to us and our plumbing fitter filled too much of something and we as customers have had strong allergic reactions.nThey also failed to produce the EU statutory safety data sheet so we could find out what chemicals the products contained.

Had contact with Anna at Renton water treatment and got really good help, a big thank you/fast delivery