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City Living Hotel

  1. Tromsø
  2. Tromsø Hoteller

Anmeldelser, kontaktinformasjon for City Living Hotel

City Living Hotel
Adresse: Grønnegata 48 , Tromsø 9008, NO
Telefonnummer: 77 78 10 50
By: Tromsø
Rute: Grønnegata 48
Postnummer: 9008


Oppdateringsinfo

relaterte søk: Enter Hotell Tromsø, Enter Amalie Hotel, Billig hotell Tromsø, Enter Tromsø Apartments, Overnatting Tromsø, Nordic Choice Tromsø, Leilighet Tromsø sentrum, Grønnegata 35 Tromsø
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Anmeldelser
This hotel is renting out their parking lot to guests, which is in most cases good service. In this case, it's the opposite as driving in and out has a hig probability of damaging the guests' vehicles. I have attached pictures of the parking lot entrance so you can see the numerous paint scratches for yourself. The hotel knows about the problem, but no measures have been taken to address it, not even a warning sign. If you come here with a car, there is a good change you need to repaint it afterwards, especially if it the car is large. I have never seen such outrageous negligence by a hotel.
The service was nice to your face, but doesn’t really make any effort when you have an issue. The water temperature in the shower was cold. Told them about it, they said its normal as the water is coming from the city. they didn’t do anything until I raised the issue twice the next day, they said “you are the only one who complains about the water temperature” and all they did in the end was to change the shower head which helped nothing! Our flight got cancelled due to bad weather, we rebook with them 1 more night since our luggage was with them for storage after checking out our flights wasn’t till very late in the evening. They not only charged us 3x more than the usual price by saying it’s a supreme room, and it’s the only room left available, the room felt lower quality then the one we checked out with. The cups have stains near the rim where the lips would usually go. The room was very small and felt very crammed the one we checked out from was just a standard double, which we got 2 double beds and was much more spacious and well presented, it’s just the shower doesn’t produce hot water. On the plus side, it is at a great location with walking distances to cafes, restaurants and meeting points for most of the activities.
rent og pent rom, med det en trenger for et opphold trivelige og hjelpsomme ansatte kort gangavstand til spisesteder, utesteder, museer og annet i sentrum. overkommelig pris. jeg velger nok dette igjen neste gang Fremkommelighet til fots: sentralt
Unfussy rooms in a great location. The staff were very friendly and you can ask for a Nespresso coffee machine in your room. We stayed in a family room which had a kitchenette which was great.
Nice place near everything. So good double bed in the room, you can make your own coffee and food. Free washing machine & dryer in the basement, laundry soap included! Parking under the hotel. So nice and friendly lady on the reseption. Would 100% stay here again. Interessante detaljer: Nice staff and hotel is near everything
Clean rooms and very comfortable beds. And the location is also really good.Rom: 5/5
VERY BAD! My wife booked a room on 2 October 2023 for a possible stay on 30, 31 December 2023 and 1 January 2024 via booking.com. Later that day she realized that the dates and our itinerary didn’t line up and requested a cancellation of the booking. Unfortunately she didn’t notice that they have a no cancellation and no refund clause. They responded and said they were unable to cancel the booking and we would lose 100% of the cost if we chose to cancel the booking. We feel that this is rather disappointing since we are 3 months away from the booking date and they will in all likelihood sell the rooms to someone else. Very disappointing to get such poor customer service.
Awesome staff and very good location. Rooms could be better but for a few nights stay they do the job.Rom: 5/5
I absolutely loved my stay at Enter City. The hotel is close to everything you need in Tromso, including restaurants, bus, and shops. They also have discounts through some of the restaurants in the area. My room was spacious and I really appreciated having the laundry facility on site. Eva and Alvin went above and beyond to make my stay a pleasant one, with great tips and made me feel very welcome - they were super helpful and kind. I also did a snowshoe tour through a vendor they recommend with discount and it was also fabulous.
I liked it. If you have a problem, just ask the staff for help. The reception is measly 150 meters away not half a kilometre like some people claim. Room was warm and clean. Kitchen was well equipped enough. The negatives I noticed were: the bed was a little to soft for my liking, no frying oil and you can’t pay the deposit using contactless pay so no paying using your phone.
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