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Hertz Bilutleie Harstad/Evenes

  1. Evenesmarken
  2. Evenesmarken Bilutleie

Anmeldelser, kontaktinformasjon for Hertz Bilutleie Harstad/Evenes

Hertz Bilutleie Harstad/Evenes

Info

Hertz - verdens eldste og største bilutleiefirma - er på alle kontinenter, alle flyplasser i Norge og de fleste byer og tettsteder over hele landet.

Produkter

Hertz Norge tilbyr leiebiler i alle størrelser. Vår leiebilflåte består av nye biler fra kjente produsenter som Volvo, Ford, Mercedes, Audi, Peugeot, Toyota og Volkswagen. I tillegg til personbiler tilbyr vi vare- og lastebiler fra 3 m3 til 35 m3.

Andre produkter:
Hertz flexiLease - fleksibel månedsleie
http://hertzflexilease.no

Adresse: Harstad Narvik Lufthavn Evenes, Evenesmarken, Nordland, Norway
Telefonnummer: 415 82228
[email protected]
By: Evenesmarken
Rute: Harstad Narvik Lufthavn Evenes


Oppdateringsinfo

relaterte søk: hertz harstad evenes, bilutleie sortland, europcar evenes, hertz tromsø, hertz rørvik, bilutleie moss, leiebil svolvær, leiebil steinkjer
Anmeldelser
Upon arrival, be prepared to wait for hours. Only a single very slow person at the counter. Self-service machine does not recognize booking numbers. This is the worst Hertz I ever used
No one was at the desk during the posted hours when returning the vehicle and a sign indicated to use the self-service kiosk instead. So I parked the vehicle in the rental lot and then did the return at the self-serve kiosk. Then several days later I received a notice via email of damage to the vehicle. The email indicated my rental agreement did not cover damage and for me to respond with any questions, which I did, as there was no damage to the vehicle when I dropped it off. I received no response to my reply. The odd thing about all this is that I actually did purchase full coverage for the vehicle, as I always do in a foreign country. I checked my agreement to make certain it was there and it was indeed. So I let the person Kim was the name on the email know in my reply that I had purchased full coverage as shown on my attached rental agreement and it was paid for in full. Didn't seem to matter, as three weeks later another charge posted to my credit card from Hertz Norge. I called to enquire about the charge and was told to take it up with my bank.
Hi Hertz, When we returned the car, no one came to check our car. A few days later, we received an email asking us to pay a huge repair fee. It said that we had put their license plate on the car. Best Regards,
There are a lot of negative reviews here so I was a bit sceptical as I had a recent negative experience with another rental car company. However the rental with Hertz was great from start to finish. We used the self service kiosk at the airport and everything was done within 2 minutes. We got an almost new car ready at the parking lot right outside the airport. We returned our car at Svolvear City center and simply dropped off the key at the key box and parked the car in the designated area with Hertz signs. I didn't interact with any staff from Hertz during this rental and the process was very smooth and easy. I received the final invoice two days after I dropped off the car and everything was ok. No extra charges or fees.
They did not have my car ready when I arrived and said I would have to wait 90 minutes for the car I reserved in advance. I am a presidents circle member and have used Hertz all over the world. I am shocked that whoever manages this location still has a job.
Car was in a good condition, we didn't have to wait long to get our car but when we returned the key the employees waited another hour to check in the key back in their system so now we ended up having to pay for an additional day. Thanks for nothing I guess. We even have proof that we had already left the airport when the car was officially registered back at the station. Let's see if we get our money back. Definitely NOT recommended.
I read the reviews on Google before booking, especially the not-so-positive ones concerning the automatic key collection kiosk at the airport, yet I can say my experience went far beyond expectations! The people who were in the queue before me almost all had problems with the automatic key collection procedure I honestly don't know whether the problem was with their booking, the kiosk or something else and only a few of them finally got the keys. In my case, on the other hand, I completed the on-screen procedure without difficulty, scanned my driver's licence and the credit card used for the booking and for the payment, filled in the last empty details and obtained the car keys in just a few steps. I don't think I did anything special apart from the online booking and pre-pick-up online check-in a couple of days before the pick-up I received an email as a reminder for that, yet my procedure was successfully completed. On top of that, I received a car upgrade from what I had booked and the price remained more or less the same. The car was perfectly clean, the fuel tank was full, the car had snow equipment as agreed and I also had heated seats and steering wheel. The car was very comfortable, had low fuel consumption as it was also a hybrid model and allowed us to make our journey in complete safety and comfort. Lastly, I would recommend anyone to book a car with Hertz at this rental outlet.
It's genuinely as bad as everyone says. Kiosk ID scanner doesn't work. Line is over an hour long. Will let you know if they actually have the vehicle we reserved when it's finally our turn... Meanwhile, no line at Sixt!
As previously stated ad nauseum by other customers, this process is brutally slow. It’s very clear that they don’t care about customer service in a timely fashion. I’m customer 7 and I’ve been in line for 45 minutes. They’ve served two customers since my arrival. I know it costs a ton to get a rental in Lofoten, but pay the extra amount and book elsewhere.
Scam company. Never again. They tried to charge me more than EUR 1300 for a small piece of thread on the passanger seat see the photo that I did not cause. Their billing system is a chaos, I got 4 different bills of the damage but no explanations how the amounts were calculated. Still unbelievable!
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