Hemrex AB

Ordered a garden service to cut half of my hedge.nHemrex cut the entire hedge, including the neighbor's without me asking, but the neighbor asked them to. Hemrex should have asked me, but they didn't.nPoints ----nAccording to Hemrex, they haven't cut the neighbor's hedge.nAccording to Hemrex booking who called the same day, my neighbor had asked for cuttingnPhoto before and after cutting confirms that the hedge is cut!!!!!!nnNo more comments, thank you

Constantly new temporary workers and vacancies. Late cancellations on the same day the cleaning was supposed to be done. No higher quality of cleaning. You usually have to clean again yourself afterwards. Despite having pointed this out several times, nothing happens. Now we are giving up on Hemrex.

Beställde flyttstädning som dom fick göra om 4 gånger och blev ändå inte bra. Allt från nyckel lämning till kontakt under all kritik… noll kundkänsla! Avdrag på slutpris vägrades fastän det man beställt inte blivit utfört bra eller korrekt.nSom plåster på såren lovades det blomstercheckar men det kom det aldrig heller några… kommer aldrig anlita hemrex igen.

Checkout was handled poorly. Just one minute after checkout time, the cleaner was already at the door. She communicated poorly and then suddenly left.nnBecause of this single minute, they issued a 30-minute late checkout penalty, even though it was supposed to be a maximum of 5 minutes. Upon further contact, they did nothing about it and felt they were within their rights.

Rec. Not carelessly lost our keys and lambrequin, we claim to have received them but that is not the case and the key receipt you get from them is worth zero.nPromise compensation but still choose to send debt collection claim after debt collection claim, on an old invoice that they promised would be cancelled. When you email and point this out it is removed but a month or so later it comes back.nDestroyed two water mixers and an old real parquet floor that cannot be repaired, left a wet mop with strong cleaning agent that lifted the floor and bleached it completely white.