Pilates Scandinavia

When placing an order, the team is extremely helpful. If you ask a question, you will receive a response within 24 hours. The offers are clear and accurate. If items are in stock, delivery times are quick, and orders can be tracked and traced in real time.nWhen placing an order that is not in stock, the delivery window is followed or I am informed of any delays and the reason for the delays.nThe equipment is simple but elegant. I have the baby chair, as well as accessories such as a toe corrector and a neck stretcher, and all of my springs have been replaced with theirs. My customers adore them! The first reformer has been ordered also!

Communication very poor. Failing to keep customers informed of status of ordered and paid for equipment. Every response has to be extract like a bad tooth. Make sure you get a written commitment on delivery.nThey need to learn the value of keeping the customer regularly informed.

The delivery of the wunda chairs was on time, the packaging was perfect and the equipments were amazing. I highly recommend Pilates Scandinavia!

High quality products.

Disastrous communication. The topics of customer care and service-oriented action do not exist.nOne device was faulty and had to be replaced, and despite the agreement, I then had to pay the customs fees. They were unable to pay the invoice I forwarded to them and they never refunded me.nI would definitely not work with Pilates Scandinavia again.