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Bilia Mölndal BMW

  2. Krokslätt Car Dealer

Reviews, get directions and contact details for Bilia Mölndal BMW

Bilia Mölndal BMW
Address: Göteborgsvägen 92, 431 37 Mölndal, Sweden
Phone: 010-497 85 00
Zip Code: 431 37


Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 11:00 AM – 3:00 PM
Sunday: 11:00 AM – 3:00 PM

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Reviews
Good service at BMW, timely, and thorough, with a team that cares about customer satisfaction.
I don’t even know where to start.nI am from Germany and I know BMW service standards and I can tell you, the service, the car repair shop… everything is so much worse than what I am used to.nHad my car there now several times, every time I think, maybe it was just this time so bad. But three times a charm - and in my eyes enough.nI had my car there for service inspections and I can tell you, the repair shop people don’t know what they are doing or they are asked to find as many errors as possible for as much money as possible.nLast time I paid 8.000Sek for changing 2 breaks - fine with that. But they don’t even care enough about you to even wash the car after they’ve done working on it. Or call you on time so you can pick up your car. The time before, I asked them to fix the led in my headlamp, they wanted 23.000Sek for it, and said, they were not sure if they can repair it.nWent to Mekonomen instead, a total of 5.000Sek and a working headlamp later.nYou always hear that dealer garages are the worst, was never my experience in Germany. Maybe it’s also only the one in Mölndal that’s so much worse. Not sure. I def not recommend it, they don’t give a damn about you as a satisfied customer.
Very unprofessional service and very expensive. My BMW E61 has an air suspension, which went wrong with right side of the car is lower than the left one. They diagnosed level sensor problem via computer and changed it. It did not help. They charged me 3000kr anyway and offered next to change the compressor for 25,000kr. The car has only one compressor and it cannot work the way that one side works, but not another. So, I took the car away from such “specialists”.
I visited the workshop to change from winter tires to summer tires on 7th May. I booked a time at 14:00, and I arrived at 13:55. I was told it will take maximum one hour to get the work done. However, I came back after 1 hours, I was told it needs 15-20mins more. OK, then I wait and got the car.nnThen, immediate warning message, not the right tire pressure, marker on the side door, and NO PROPERLY LOCKED left back tire!
I went to their workshop for a fault analysis. They charge a lot of money for diagnostics even if they have not diagnosed the problem it would have been considerable if they would have spent time on it. On top of that they ask for more money for further analysis. They trap Customer into shelling out more money. Then gave the car to mechanum, and in few house the issue was diagnosed.
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