Helly Hansen

This is probably one of the coolest stores I’ve ever been to and I was particularly fond of it because I’m a big fan of cold weather gear. The gear is a really nice really were made and actually very affordable if you compare prices online to similar brands like a north face. Definitely recommend anyone in the area during the colder months if you’re looking for a jacket for yourself or for loved ones to stop by here and see what they have in stock and the staff is very friendly as well.

I am writing to express my extreme dissatisfaction with the Helly Hansen Men's Seven J Rain Jacket, specifically regarding the Helly Tech Protection. I have worn this jacket only twice in the rain and a couple of additional times in total since I purchased it. After washing it once, I noticed a significant issue with its waterproofing. Seeking assistance from Helly Hansen, I received a far-from-satisfactory response. Their response stated, "Thanks for getting back to me. I can see the jacket was bought 7 months ago. For this reason, it is possible it has lost waterproofing due to wear/cleaning. What I would recommend first is to try reactivating the DWR by putting it in the tumble dryer on low. Another option is to use a DWR reproofing treatment to resolve this issue. We recommend the brand Grangers." While I appreciate the suggested waterproofing solutions, I must express my disappointment with the lack of effectiveness of the jacket and the customer service provided. The claim of "Helly Tech Waterproof. Breathable. Guaranteed." seems far from accurate based on my experience. I will attempt the recommended waterproofing methods, but it's disheartening to encounter such issues with a product that is supposed to live up to its waterproof guarantee.

Be careful when you pay- consultants do not have basic mathematic skills. I had discount coupon, at check out my amount was miscalculated by 200NOK not in my favour. Consultant was refusing to accept that it was mistake until I showed calculator result. After that she turned away from me and passed me to her colleague, finally they could do proper math. I have not got even simple apology. Consultants seams to be careless to clients- spent 1 hour trying different jackets, not even one asked if I need some help. Once I asked to look for the size- one of the girls with annoyed face expression got me one. Rude unprofessional service. Very sad as brand has good products, but I would rather not come back after my experience.

I’m very disappointed that I was not able to exchange size of jacket even it was just worn once. I didn’t even want refund and all I wanted is just an exchange to another jacket to higher price and was ready to pay the diff . They say said once the tag is off I can’t exchange .

I really love this brand, where the original place is just Norway! Here is the authentic shore of Helly Hansen! Their outdoor clothing is wonderful!

Hei jeg må bare skryte av så god service i denne butikken jeg var på ferie i i slutten av august og her kjøpe jeg en kjempe flotte jakke topp service

Ordered winter boots from Helly Hansen. Sent them back for a replacement. Instead they sent me a refund. Sent emails to their customer service, to ask for details, but to no avail.

Nice Helly Hansen store in the heart of Oslo with good clothes.

Excellent service from Lea, completed my transaction 3 minutes before store closed, was very professional and accommodating. Thank you for your assistance. Great products, will definitely come back.

Good place and good brand. We were here for sales and we got some interesting offers. They also have tax free so we got some money back in airport. Very good clothes quality.