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Scandic Neptun

  1. Bergen
  2. Bergen Hoteller

Anmeldelser, kontaktinformasjon for Scandic Neptun

Scandic Neptun

Info

Velkommen til Scandic Neptun! Her finner du tilbud, konkurranser og mye annet gøy! Følg oss gjerne - og besøk vår hjemmesiden www.scandichotels.no!

Adresse: Valkendorfsgaten 8 , Bergen 5012, NO
Telefonnummer: 55 30 68 00
By: Bergen
Rute: Valkendorfsgaten 8
Postnummer: 5012


Oppdateringsinfo

relaterte søk: scandic neptun bergen frokost, scandic byparken, scandic neptun parkering, scandic strand, hotel neptun bergen restaurant, scandic bergen city, scandic bergen, hotel neptun haugesund
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Anmeldelser
Everything about this hotel exceeded my expectations. Incredible staff, clean and comfortable room and most importantly, DELICIOUS FOOD!!! the breakfast blew my mind and I honestly have NEVER been more satisfied in my whole life. 5 star hotel, CANNOT wait to come back!!! Thank you!!Rom: 5/5
Må virkelig gi Scandic Neptun full score på alle punkter!! Var mitt første besøk på dette hotellet med en middels forventning! Da etter å ha lett etter ett rimelig rom for ett overnattingsbesøk i Bergen. Beliggenheten nært fergene, byen, restauranter, butikker og alt en ønsker seg i en storby passet meg perfekt! Veldig hyggelig og imøtekommende betjening og en flott luftig resepsjon! Rommet jeg fikk var stort, nyoppusset, stilig, renslig og meget innbydende. Kjøleskap, enorm TV for å være på ett hotell, god seng og ett herlig flislagt baderom med stor dusj. Frokosten var meget god og oppholdet ble langt over forventning! Kommer garantert tilbake! Takk for besøket. Mvh Fredrik
The location of the hotel is very good, 2 minutes from the fish market where the restaurants, cafes, and clubs are. The hotel is old, slightly renovated, but from the entrance, it seems that it is neither properly maintained nor cleaned. The breakfast was okay, except for the coffee which was terrible. The rooms are small, the toilet and shower are okay. But what happened to us is unbelievable. They gave us a room without cleaning it, and we found towels on the floor, the beds unmade, and blood on the sheets. Unacceptable.
This is the third time at Scandic, once in Berlin and now twice here in Bergen.  I am satisfied with the price-quality ratio. But for God's sake WHY did you put us in room 3010 when there is a better room available. As your guest, I want to enjoy your hospitality and not have to complain. Complaining did help, although that is often not the case
Unfairly charged for an umbrella that we rented then returned to their umbrella machine. The surcharge bill was automatically taken once we came back from holiday. I tried to contact them through phone on multiple occasions but nobody would answer. Sent an email, no reply. Shamble of a hotel.Service: 1/5
Good location. Room was older, yet okay. Beds felt like sleeping on a sponge. Mattress easily shifts nearly off the bed when getting up. Shower was the best so far in our travels throughout Scandinavia. Breakfast=mehh...usual Scandinavian. However, at 7AM, when breakfast opens, they were not prepared: coffee empty, milk gone, syrup gone, POOR breakfast service. food itself was okay. Additionally, the layout is not logical. You have to travel the 4 corners to find what your looking for. There was NO salad dressing for the salad. There was NO syrup for pancakes or waffles. Also, for tourists, mostly nothing is labeled. Overall, hotel is average... breakfast is below average. hire a new breakfast manager? The front desk staff had excellent service, friendly and accommodating. The Thon Hotel Bristol Bergen around the block was better in every category.
Hotellet drev med oppussing, så det var mye arbeidere, verktøy, utstyr og støv overalt. Men dette var informert om og gikk greit. Rommet var fint, men det er for få knagger på badet for oppheng av håndklær, strømmen av ikke festet til kontorpulten, varmeovnen var ikke helt korrekt satt opp og det det hang ut en ledning bak sengen. Frokostsalen var veldig bra. Veldig vennlig og hyggelige folk som jobbet på frokosten, kanskje noe rask med å rydde bort tallerkener.
Hotellet er under oppussing. Så kaotisk i ganger og trapper. Rotete. Dette ble vi ikke opplyst om på forhånd. Da hadde vi nok valgt et annet hotell. Vi skulle også ha med oss to studenter på frokost, som vi selvfølgelig betalte ekstra for, da de ikke var gjester på hotellet. Over 300 kr pr person for frokost på et så kaotisk hotell synes jeg er under enhver kritikk. Neste gang vi skal til Bergen å besøke studentene velger vi nok et annet hotell.
The hotel was in the mids of a renovation. Which, judging by our room, was necessary. Our room was outdated and up for an update. The bed was certainly due for renewal, we fixed it ourselves for the night but the supports were all over the place see picture No airconditioning unfortunately as the day of arrival was surprisingly warm. We were offered a small fan for free which helped somewhat. Staff was super friendly and the breakfast buffet was really good and a lot of choice in food.
Location is fantastic whether you travel by car or public transport. Breakfast is great, and as long as you get there before 9:15 on the weekends you'll find a seat. The rooms are currently being renovated, but if you want a modest hotel with what-you-need facilities, you'll get that regardless of your room type, just for a while, expect some renovations in the hallways. After a few visits now, these are the reasons not renovation I keep coming back. The only thing I lack good feelings for is just one of the reception staff, but if one cogwheel is a little squeaky, the whole clockwork might rattle. This has been the case each of the three times I've been here, and I simply don't feel welcome checking in, much rather I feel judged for some reason. It's just this one staff member, everything else is fine. That's all I have to say about that, because overall, this is a really good hotel.
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