Närhälsan Alvangen polyclinics and health visitor

The worst reception I've ever met.nFirst visit:nthey tried to arranged an appointment with doctor, but suddenly the nurse said that doctor can't see me. The reason was - I need to visit ReHab first. Ok, I thought.nThe second visit:nIn a week, after visiting nearest ReHab nice and helpful, I came again to this place. You know what - the lady at the reception said she can't make an appointment at all, and I need to make it by phone.nThey don't want to help you. Just sitting on their chairs.

Called today at 7:45 and the nurse called at 8:15 saying I should come in today 8:30-10:00 at the emergency room. I was there at 8:49, around 10:15 it was my turn, a nurse said the doctor has a lot to do today and that I should come on Monday, I said unfortunately I can't next week. Then she said she would talk to the doctor. At 10:55 she came and said, as I said you can come on Monday at 12:15. I said why did you say on the phone that I should come in today at the emergency room? All the patients who were there, by the way, had received help, there was only one person before me. I had been there for 2 hours and 15 minutes without getting help. I could get an appointment otherwise in July in 2 months. Absolutely sick. Very bad treatment and does not help the patients.

I transferred to this health center a few years ago after several years of bad experiences at other health centers in Gothenburg that were rumored to be among the best in town. I was assigned a permanent doctor here right away and I have had him all the time until today and even though it is now difficult to get there because I live in Gothenburg, I would rather not change. All the staff here are nice and helpful. From the nurses who answer the phone, to the nurses at the test and the two doctors that I have experience with. Hazm Al-Salihy and his daughter Farah who also work here from time to time. Hazm is an absolutely fantastic and responsive doctor who really cares about his patients and is fully involved in their health problems. Not so common with that type of doctor anymore. Many gold stars to all of you who work here and help us in need.

Switched from the doctor's office to local health care and am very satisfied! The doctors, nurses, etc. are great! I always get help and since I am currently very sick, the doctors are good at following up and the nurses are respectful and listen! Very satisfied!

You have to look for a better health center for a long time, knowledgeable, happy and caring people call and ask if the treatment helped, highly recommended