J BIL Haninge

Have a private leasing agreement with them and got a puncture. Called assistance and the car was transported to J-BIL in Haninge, i.e. the same office where I am a leasing customer. When everyday came, I tried in vain to get in touch with the workshop to ask about the car. After a long time in the queue about 20-30 min I get an estimate of two weeks to change the tire! Two weeks! And the rental car agreement is valid for 4 working days. Thanks for that. I really don't feel prioritized as their customer. First and last time I lease a car from them! Not recommended! There is obviously a reason for their relatively low prices!

Absolutely worst service ever. They tried to cheat us on 10000 sek they did nothing to the car which is still broken. They just conected it to computer And said it has no fails And car is still not working as it should. On top of that when I got the keys the car was blocked by other car- the person didnt even check if its free to go- it was not. Not gonna recommend to anyone and for sure gonna spread message of how disrespectfull and bad this service is.

We went for a warranty replacement of the parking sensor and we specifically asked for it to be replaced the center right We made an appointment for 2 months later. The car was with them for 2 days, the replacement was supposed to be free during the warranty period. We paid 4,000sek for the obvious diagnosis that the sensor needed to be replaced and we had to pay because they would not release the car. we feel cheated. A joke and the height of rudeness and the fault has still not been fixed. I do not recommend.nThe commission has already been reported to the appropriate Opel unit, we'll see how the situation develops

Delivery time is long but Fredrik stood out and he made sure to share all the information he had from the transportation company. I appreciated the effort and how he turned the situation around from feeling frustrated to becoming a customer again next year. Thanks again Fredrik

Hade a appointment at 07:00 for my car to get the breaks fixed. But due to a computer problem at the check-in they could not do anything for my car. The whole morning was just a waste of time. Why not fix the breaks and bill me afterwards when the computer is on line again.