Helsingborg hospital

The receptionist is mean and aggressive and should not be in this kind of job. Because her job is to welcome patients in emergency cases, and she should be kindly and helpful.

Worst service.nThe nurse I talked to was very mean to me. Acted very mad and unproffesional. She refused to speak English even though she could speak English perfectly fine and forced me to speak Swedish. My Swedish is very basic and she could hear that, but still she continued in Swedish. She asked me all of these difficult questions, I didn't understand and got super grumpy when I told her I didn't understand what she was saying. I was very upset after meeting her, as I felt super sick and you go to a hospital to get help. Nurses in my opinion should try to comfort you and try to help you. Not to get mad at you for coming to the hospital...

Everyone is rude and it takes ages to get to the doctor!

My mother-in-law visited us in Sweden and while traveling had a bad fall and hurt her arm and ankle. Upon her arrival we immediately went to the emergency in lasarettet. There we saw a nurse who said the ankle was “no problem” because my mother in law could walk and that she would look only at the arm. Then she just felt the arm a little bit and told us it “was not broken” because my mother in law still could make certain movements and nothing was swollen. My mother in law told her several times she was in pain, but the nurse just repeated it was not broken and probably “just a little bruised”. She refused to take a scan or refer us to a doctor. She also joked that “a little pain” is normal after a fall. She told the patient to go home and take pain killers ipren, alvedon and if it was worse the next day to go to a vårrcentralen. The next day it was not worse, but also not better. We decided that mother in law would go to the hospital after her stay with us, in her home country of Croatia she stayed with us in Sweden 5 days. We heard back from her now after her hospital visit in Zagreb: doctor asked her to stretch her arm which she couldn’t do, took a scan and her ELBOW is BROKEN!! I can’t believe they wouldn’t let us see a real doctor here and didn’t take us seriously, didn’t even take a scan!! Totally unprofessional, they should be ashamed!

I was just at this hospital, I’ve never felt worse and hopeless in a hospital. The doctor tried his best but still it feels like they just didn’t care or believe the pain I’m in. I was told that the only time I should come while experiencing back pains is when I urinate and do number 2 on myself? I can hardly walk as it is and I have trouble breathing but that was not enough to admit me. I eventually just blocked everything they were saying I got some meds and I just drank them coz I needed the pain to go away. Now I’m a little dizzy and tried to find out what they gave me. The person I spoke to over the phone was just so rude his name is Niklass, I couldn’t even finish a sentence he kept cutting me off until I raised my voice and that’s when he more rudely said has a patient in front of him.. I just moved to Helsingborg and recently broke my back at work and generally health care so far sucks ! When the hospitals cannot help who else do I go too ? I can’t walk or drive right now I’m in extreme pain and after today I feel like taking as much pain killers as possible so I can sleep for days. Don’t recommend this hospital to my worst enemy.