Scandic Winn

Nice enough room, but maybe a tad expensive for what you get, and a great breakfast. It was obvious, however, that booking this hotel via Booking instead of via the hotel chain's own website was a mistake. When the staff realised that was the way I had booked, they suddenly turned uppity and literally, word for word, told me how much more expensive it was for their hotel to have me as a guest then. I won't return to this particular hotel again.

A lovely hotel with exceptionally kind staff. Special thanks to everyone at reception—they were all incredibly helpful, especially the senior receptionist who assisted us in the morning when a taxi driver tried to charge four times the normal fare.

The room is ok, but there is no kettle or fridge, so you can not have coffee or store the food if you have.nnWhen the hotel is busy or relatively busy, there are a lot of guests in-house, and it is so much congestion when breakfast time.nIf you want to have a relaxing morning, it would not be there.nnThe breakfast was a bit disappointing compared to other scandic hotels.nFor example, the croissant was not properly served.nnThe hotel is located in the city, and you hear noise from the streets until late in the night.

Location was interesting inside Karlstad. Upgraded parking inside garage which was great. The staff was wonderful, kind & very service-minded. Breakfast was fantastic. So good... We could even sit in the bar with our little dog. The rooms need update but bed was super nice. Curtains was blacked out light kind & worked perfect. This crew was excellent..

I stayed there for a week with three meals a day. They gave me a large'ish family room so that was was quite nice. Everything worked the way you would expect and the room was clean. Staff was very friendly and helpful, actually more so then I would expect and I am Swedish :- .nnFood was OK, nothing more, I would have preferred to eat elsewhere, but that was not my call.