Best Western Plus Hotel Plaza

I’ve always found this restaurant to be really decent, but the accommodation this time was a disappointment. The bathroom in my room had a bathtub placed directly under an inclined ceiling, which made it impossible to stand upright and take a proper shower. The experience can be completely different depending on which room you’re given. It’s disappointing that something as basic as a functional bathroom isn’t consistent across the property. BW will be a hard choice.

I often visit Västerås and whenever I can, book in BW. A very convenient, nicely organized and well managed hotel. Staff is very friendly, personal always greats with a smile and the stay is very acceptable. There is a good variety of dishes being prepared, I am a bit picky on food but so far I’ve liked everything I’ve tried If I must criticize something it will be the windows on the rooms being a bit old and not insulating sound and wind that good. Also some of the rooms are equipped with AC but others really on district heating, which can lead the rooms being a bit colder in the winter.

Shitty room, it was super hot weather but no AC in the room just a broken fan. Bathroom was horrible, it looked like it was never maintained .

The hotel has a great location, but we were disappointed with the night shift restaurant service in the lobby. When we asked for a dessert menu, the staff abruptly told us we couldn't sit at the tables, making us feel unwelcome and unappreciated for the price we paid. On a positive note, the breakfast staff provided excellent service, and the buffet was enjoyable. However, based on our experience, we wouldn’t choose to stay here again.

Great Hotel to stay at if you're in the city. It's right in the city centre and you can get almost anywhere by foot. The staff is very friendly. The rooms are great and there's a gym at the top of the building as well as a sauna and also a bar. Breakfast, Restaurant is good. All in all a great place!