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Reviews, get directions and contact details for Best Western Plus Hotel Plaza

Best Western Plus Hotel Plaza
Upscale hotel with a 24th-floor restaurant, a top-floor spa & free breakfast, plus lake views.
Address: Kopparbergsvägen 10, 722 13 Västerås, Sweden
Phone: 021-10 10 10
Zip Code: 722 13


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Excellent, central location in the heart of the city. Helpful, friendly staff.nn RoomnRoom was spacious and fresh. There is no thermostat panel to control the room temperature so it can get quite warm but at least there is a standing floor fan that helped with the ventilation.nnOur queen bed and pillows are comfortable. The shower worked well and there was a bathtub. Water pressure was good but the mixer can be sensitive and stubborn - so fix your water temperature and stick to it. Changing midway could result in some burning hot water.nn BreakfastnThe breakfast buffet featured a familiar Scandinavian spread with cold and warm selections. The items that stood out for me were the waffles DIY with the waffle maker, crispy bacon, fresh cheeses, large gluten free corner, a good dark roast for Swedish coffee and fragrant Earl Grey loose leaves for a good cup of tea.nn ParkingnIt was easy to find parking in the large underground paid garage that is directly connected to the hotel. Look for Skrapan by Aimo.
Parkin was crazy expensive and super complicated. Staff was super understanding, super friendly, and super ambitious. can't complain about Swedish courtesy in any case. Air-conditioning worked well. beds are good. there is an instant coffee in the rooms. flat screen TV with HDMI available. i will definitely reserve again. i entirely forgot to mention awesome included breakfast and a spa I didn't try out.
The room was very clean, but very weirdly it was missing the minibar fridge, also although 1 week ahead of my stay I have talked to 3 people in total 2 in reception and 1 customer support and asked for a room that have a good view but I felt like I got the worst room view of the whole floor I was at.nBreakfast was very basic, nothing impressive and not much options like vegan, gluten free, lactose free, kosher or halal food.
I recently stayed at the BW Plaza Hotel, and I couldn't have been more pleased with my experience! From the moment I arrived, the staff were incredibly welcoming and attentive, ensuring that my check-in was smooth and efficient. The room was spacious, impeccably clean, and well-equipped with modern amenities, including a very comfortable bed and a great view of the city.nnThe hotel's location is unbeatable, situated in the heart of downtown with easy access to local attractions, restaurants, and public transport. I especially appreciated the complimentary breakfast each morning, which offered a wide variety of delicious options that catered to different dietary needs.nnThe on-site facilities were excellent; the gym was well-maintained. The concierge service was also top-notch, offering helpful recommendations and even arranging transportation for my day trips.nnOverall, the BW Plaza Hotel exceeded my expectations in every way. Whether you're traveling for business or leisure, this hotel offers exceptional value and comfort. I highly recommend it to anyone looking for a top-tier experience in the city!
Great hotel, with nice location! The skybar lounge is nice. Clean rooms and great staff. Although the windows were closed in my room at night, I still heard some noise from the street! The restaurant is great, variety of food available at breakfast.
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