First Hotel City

Had booked a room, but hotel was closed, when I arrived. When making a reservation, there was no information, that the reception and hotel is not open at 8 pm.nnThis crucial information cannot be found on hotel website either. Therefore poor service! Had to book another hotel.

During my visit I had a family member staying at First Hotel City, the staff treated us like cherished guests at First Hotel. They warmly served us coffee and cakes, ensuring that we had everything we needed throughout our visit.nnThe staff's exceptional kindness and accommodation left a lasting impression on us, making our experience truly enjoyable.nnI had the opportunity to view one of the rooms, which was impeccably clean and equipped with all the essential amenities.nnIf you find yourself in need of a place to stay in the bustling heart of Eskilstuna for a few days, I highly recommend First Hotel for its outstanding service and convenient location..

Room expensive. Location good. Service quite poor- no early check-in and no reception after 10pm, plus front door locked meaning if you arrive late unexpectedly you may not get in. Room clean but very small and no wardrobe nor minibar. There are much better hotels in Eskilstuna than this, so this will be my last choice in future. It’s feels more like a hostel than a hotel.

More feeling like a hostel than a hotel. Rooms with rather an austere decor but clean. Size of the room was ok for me. Great service at the reception.nBreakfast room small, cameral and cozy. Food choice standard for Sweden.nThe hotel is located next to the train station and close to the city center when you can eat and shop, so the location is very convinient.

Nice Hotel, very friendly people. I had a nice and spaceous room. Breakfast quality and choice at average level. Maybe interesting: The price for purchasing a bottle oft beer at the reception is significantly lower than in other Hotels.