Clarion Collection Hotel Bolinder Munktell

We spent a night in this rather run down hotel. Our room was nicely located on the top floor overlooking the Eskilstuna waterways. The cleaning was not well done with layers of dust and previous guests' items left behind. The Clarion concept includes breakfast and dinner of Swedish industrial food quality, e.g. rather mediocre. On the positive side is the staff, in particular in the reception, that does everything they can for you. The hotel is presently, in May of 2024, under a well needed renovation. It remains to be seen if this will improve the rather bad value for money.

We booked our stay and when we came to the hotel they mentioned the spa was closed, which was not mentioned anywhere online.nnFine.nnThen we came the next morning 09:15 at the breakfast. We kindly asked a member of staff if we could have some fruits. She told us that the breakfast closes at 09:00 so she cannot do anything because that is the rule.nnWe told her that nobody mentioned at the front desk that the breakfast closes at 09:00. She said that it was our fault and that we easily could have figured out ourself.nnI have never been to a hotel where the communication is worse than here. How is it possible that clarion supports this type of costumer service?nnThe staff is king, not the client. We will not return.

Great and cozy place to stay and have a rest in one of the most beautiful cities of Sweden Eskilstuna. A historical place renewed for a amazing hotel with parking and fantastic views on a city centre.

Very nice, very friendly Personal, good foot, the House as such may need some Renovation. But OK for me, will come back

We stayed for a night during our visit to Eskilstuna. The hotel is conveniently located in a quiet area in the outskirts of the centrum, ideal to reach many of the sightseeing spots of the city. The staff wise friendly and our booking included breakfast and complimentary fika afternoon snack and dinner.nThe room could be updated but it was comfortable and spacious, the bathroom very fresh.nWould really recommend as a good option to stay