First Hotel Planetstaden

I’ve stayed at this hotel a couple of times when I belonged to the Clarion brand. In 2019, First hotel has taken over it and it’s still haven’t reach the level of Clarion. Reception guy was very nice, rooms were clean although we found two spiders in our bed !!. The breakfast is mediocre as common in Swedish hotels, with no signs of gluten free bread, bacon was almost black and the scrambled eggs made of powdered eggs. We didn’t try the spa or the gym. We booked late with booking.com and got a good price.

What a terrible hotel. Not a four star at all. Loud, unclean, a very sad breakfast with a very bad presentation. Receptionist unfriendly and not service orientated. Room cleaning could be better. All the smokers in the entrance could be removed. Not very inviting at all.

The worst hotel I have ever seen in my life. You have to pay attention when booking here. Everything you have to pay, even the games, even the pool. You have to pay. There is nothing with your reservation. They are scammers. Even the pictures do not match. Even one star is not worthy.

You get what you pay for, and it is cheap. Late check-in, received with an annoyed and indifferent attitude. My roomnwas small and cramped, but with a small desktop and fridge. Probably value for you money if you are on fast in’n’out and not too tall.nWell-equipped gym.

Found it too expensive for what you get. All the pictures they post are from the new aisle, the difference wasn’t clear upon booking. Upgrading was offered upon arrival, but 1 it’s difficult to choose without seeing the sad old room you get otherwise , 2 too much of a difference, 3 why not use the nicer refurbished rooms by default when the place isn’t fully booked, especially when I booked several months ahead…nThe punishment for opting for the cheap room was a leaky shower in the dark behind a blood-stained curtain.nThe spa/pool is advertised as being included but actually isn’t.nStayed at two other places on this holiday and both had options to recycle trash unfortunately a by-product of traveling but not this one.nExtra star because the breakfast was really nice