UNITY Hammarby Sjöstad

I recently stayed at Unity Hammarby Sjöstad during a short visit to Stockholm, and I was thoroughly impressed with the experience. The building has a sleek, modern design, and the apartment I stayed in was beautifully minimalist, with large windows that let in lots of natural light. Even though the space was compact, it felt comfortable and well-thought-out.nnThe location is fantastic—right by Hammarby Lake, offering stunning views and easy access to walking trails, but still just a short tram ride to the city center. The area is peaceful and full of local cafés and shops, making it an ideal spot to experience Stockholm life.nnOne of the highlights for me was the range of amenities. The rooftop terrace was perfect for relaxing in the evening, and the co-working spaces were really useful during my stay. It’s clear that Unity places a big emphasis on community, with social spaces and events that make it easy to meet people. Although I was only visiting, I got a real sense of the friendly, vibrant atmosphere.nnOverall, Unity Hammarby Sjöstad offered a perfect balance of style, convenience, and a welcoming community feel—definitely a place I’d recommend, whether for a short stay or longer.

Very friendly staff that could be asked for anything needed. At first some utility items were missing, e.g. bowls, sharp knives, but the staff always helped out. Very nice breakfast that could be booked newly every day. The location is quite central with good access to tram, ferry and the waterside. Rooms were quiet with lots of storage room loft deluxe.

Arrived late post midnight due to late flight when there was no reception staff or any staff available on the premises and everything is digital access to the room. The digital access worked although not without reminders having to be sent to receive links and digital access keys.nnThe access went well, only to discover that room was not clean: the odour from the toilet was noticible already at opening the door to the room only to discover that someone had used the toilet not properly flushed, shower was wet, with one of the towels wet but folded onto the rest of the towels and hairs and hairs everywhere, on toilet, on floor, in bathroom and in main living space.nnThis was at 01.00 in the morning, with no staff on the premises and therefore no one to complain to or ask for another room. I slept there uncomfortably as one naturally would knowing room was not clean and had been used by others.nnThe next morning when I complained to the reception and showed photos of the state of the room, their lack of accountability was shocking. I asked to speak to whomever was responsible for the hotel and was given avoidance tactics; ”he is in important meetings for at least 15 min”, 15 minutes later ”he continues to be in meetings and we don’t know for how long”. 45 min into the waiting, and still no-show, I was offered a 30% discount for my discomfort. This was never about the money but if it was, a 30% discount for sleeping in a used room is not appropriate compensation and shows a lack of reaction.nnDisrespectful and unacceptable.nHygiene is the basics of any service of hospitality, and a severe lack of hygiene is not about a discount, it’s about full accountability and adequate level of reaction. None of which was offered properly. At the end of the day, I am not sure what was worse: the lack of a clean room or the nonchalant reaction to my complaint- despite photos to document my complaints being provided.nnI do not recommend a stay at this hotel, basic hygiene is not fulfilled and worse than that, the accountability from hotel management was sub-optimal.

This hotel promised luxury and almost delivered, with its exceptional amenities and indulgent offerings. However, my stay took a deflating turn when I discovered only one lonely pillow in my room, with no reinforcements available despite my plea. A charming experience, but one where comfort was left a bit flat.

The place is rather beautiful and well kept. Cool wibe in a nice and quiet neighbourhood. Rooms are well organised, modern and with plenty of space to store things. Kitchenette is well equipped.nnBUT…. breakfast is catastrophic - hardly any choice even early in the service, no fresh coffee, out of juices early on, no jam or anything to put on your bread, hardly any other side dishes, no fruits. And to top it up, a waiter who does not clean tables, but removes your plate before you have finished eating. Sad as this results in overall poor ratings, value for money is simply not there.